FAQ’s

Most frequently asked questions

Shopping Basics

With the help of technology, we are open 24/7 🙂

Yes, we do. Please contact us for more information about shipping charges.

When our product is on shipping or we are about to bring that product to our collection it will be displayed as a PRE-ORDER Collection.

Usually, it will take 3-6 weeks. If any delay our team will keep inform you about the delay.

However, Handloom sarees might take a longer time for us to deliver 🙂 (4 to 8 weeks)

Payments

We accept,

  • Bank Transfers
  • Master/Visa cards
  • Touch ‘n’ Go
  • Grab Pay
  • Atome (EMI for 3 months)*
  • RII pay (EMI for 3 months)*

Pay later policies are subject to the respective paylater payment gateways.

Yes, Our payment gateway accepts international credit cards.

Yes, we charge 6% SST for sales.

Every promo code has own t&c, reach out to us via whatsapp we are happy to help. 🙂

Shipping & Returns

Vibes Closet doesn’t have a refund policy. Nevertheless, we offer a product exchange offer with the same price value within 7 days.

Please contact us through whatsapp, we will help you on this. However, before shipping we would be doing a QC make sure that we give you a 100% quality item.

Due to lockdown, delivery might be delay. We seek for your patience on this matter. 🙂

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